郅鸿微
Sheraton Hangzhou Binjiang Yintai Hotel, receptionist
Job Type
On the job
Location
China, Harbin
Chat
Personal Advantage
I have learned the professional English level of international cruise ships and hotels, and I can reach daily communication. I have participated in professional knowledge training of western food and Chinese food, and I have a skill certificate. At the same time, I also passed the interview of Royal Caribbean Cruise, but I want to work in a hotel because of the slow sailing time.
Job Preference
No Preference yet
Experience
receptionist
2022-01 -
Sheraton Hangzhou Binjiang Yintai Hotel Front Office
Content
1. Understand the handover of the previous shift and handle it. 2. Be familiar with the reservation information, understand the guest's situation, especially remember the names of the VIPs and regulars who will come to the store, understand all the activities of the hotel and understand the information of important guests. 3. Be familiar with the hotel's policies on room sales, sell rooms to the guests in the store, and strive for the best economic benefits. 4. Provide long-distance telephone, telex, fax, photocopying, typing and other secretarial services to guests. 5. Grasp the information inside and outside the hotel and provide accurate information service. 6. Ensure that guests' luggage and belongings are always kept in a safe place. 7. Provide professional, friendly, efficient and enthusiastic morning call service for guests.
Education
Operation and management of high-star hotels · universities and colleges
2019-09-01 - 2022-06-15
Harbin open university
Popular members
Muhammad Tayyab Altaf
Dear Sir/Madam Greetings. With over 8 years of experience in the Hotel Industry in Housekeeping Department and a strong background in team management, I am confident in my ability to excel in the role of Housekeeping Supervisor and Light Vehicle Driver. Throughout my career, I have consistently demonstrated exceptional organizational skills, a commitment to high-quality service, and exceptional attention to detail. My prior 8 year experience has been with Hilton Dubai Creek Hotel as Housekeeping Supervisor & Light Vehicle Driver, and I'm currently working with Ultimate Super Services, a supply chain organization. In my current designation as Security System Operator, I am assigned as Soft Service Supervisor by Client Management. I manage a team of 7 housekeeping staff members, 4 security staff and 3 maintenance staff at Mediclinic Al Barsha Branch, ensuring that all duties are performed to the highest standard, and maintaining an excellent record of customer satisfaction. I am also skilled in using computer software programs such as Microsoft Office which has enabled me to effectively manage schedules, Duty Roster, Inventory, and reporting. Effectively communicate with colleagues and clients alike, and consistently strive to instill a strong sense of teamwork and dedication within my work environment. As a Housekeeping Supervisor, I am committed to creating a clean, comfortable, and welcoming atmosphere for both guests and team members. I am excited about the opportunity to contribute my skills and experience to your organization and join your esteemed team of professionals. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further with you during an interview. Sincerely, Muhammad Tayyab Altaf talibjan0307@gmail.com +971525725228
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