Terance Mendes
The American University of Sharjah (Vista Marketing International), Store Supervisor / Customer Services In-charge
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
Born and Educated in the UAE. I have over 15 years’ of experience
and enjoyed a variety of roles across. Extensive expertise in Store-keeping Management, Customer Service,
Coordination, Supervision and HR Management. Effective communicator with first-rate interpersonal skills and
exemplary customer service and a clear vision to accomplish the company’s goals
Job Preference
No Preference yet
Experience
Store Supervisor / Customer Services In-charge
2008-03 - 2014-12
The American University of Sharjah (Vista Marketing International) Supervisor
Content
Ensured that all materials and products were properly entered into database.
Tracked the arrival of recently ordered materials.
Ensured that all quality and health and safety procedures were followed.
Identified and eliminated any sources of pollution and other potential hazards.
Coordinated efforts with all members of the store team.
Checked incoming goods to verify that received items matched what was actually ordered.
Ensured that all deliveries were stored according to storage instructions
Maintained and updated inventory records.
Handld supplier meetings and placed in new orders as necessary.
Prepared required shipping documents and coordinated deliveries with vendors.
Conducted outlet sales of the goods to the customers where necessary.
Achieved the yearly departmental targets in sales and customer services.
Coordinated with the customers with regards to their requirement and delivered best services.
Handled Customer Complaints and resolved their issues promptly.
Performed other tasks as assigned.
Projects Coordinator / Machines In-charge
2016-09 - 2018-10
NAFFCO (National Fire Fighting Manufacturing FZCO) Coordinator
Content
Controlled, Audited and Supplied the Industrial Machineries and Power Tools required for constructional purposes at various sites handled by the Projects Department.
Handled Supplier-Meetings and Purchases over requirements for the Projects Department.
Reported to the Director of Projects
Lead Health and Safety Officer
2018-10 - 2019-08
NAFFCO (National Fire Fighting Manufacturing FZCO) Officer
Content
Managed all Health and Safety Officers assigned to Camps.
Maintained Inspection and records necessary for the Municipality, Civil Defense and the Police.
Assisted in training the workers assigned to maintenance activities in the Camps.
Managed incidents in the camps.
Conducted Inspections of camps and ensured that other Health and Safety Officers are conducting their inspections as well.
Maintained Chemical-Register for the Camps.
Maintained MSDS for Camps.
Maintained the Firefighting Certification Status.
Maintained First Aid Certification Status.
Maintained First Aid Kits and accessories level with control usage.
Trained in CPR and AED Medical (Automated External Defibrillator).
Reported to The Director of Environmental Health and Safety and to The Director of Accommodations.
Lead Officer for Camps and Investigations
2019-09 - 2020-03
NAFFCO (National Fire Fighting Manufacturing FZCO) Officer
Content
In charge of 13 Labour Accommodations that has over 14,000 employees, and 72 Security Guards assigned to the Naffco
Accommodations and Factories.
Managed, handled and prepared reports over issues related to employees with regards to Non Compliance of the
Accommodation Rules and Regulations, Physical Violence….etc.
Made sure the accommodation environment was safe for the employees and visitors.
Made sure of the 24/7 Security services, and inspected the Securities assigned at the factories and the Accommodations were
present and on their routine patrols.
Always on a 24/7 duty call.
Reported to the Director of Accommodations and to The Director of Human Resources
Education
Arts · Bachelor
-
Indira Gandhi National Open University
