Muhammad Amin
Ambassador Row Hotel , Waiter
Job Type
On the job
Location
Indonesia, Jakarta
Chat
Personal Advantage
I have graduated from bachelor of management and tourism at Polytechnic Sahid Jakarta. I am confident to share my knowledge and face the challenge as an opportunity. My expertise is on quality of service, especially managing hotel and restaurant.
Job Preference
No Preference yet
Experience
Waiter
2019-09 - 2020-03
Ambassador Row Hotel Waiter
Content
Escorted customers to their tables and ensured they are settled comfortably offered coffee and other drinks. Presented the menu to the customers, answered queries about it, and made suggestions if necessary. Take orders from customers, served food and beverages. Promptly maintained cleanliness in the counters, some parts of the kitchen, and tables. Helped in keeping the rooms clean and organized, arranging schedules for each shift.
Waiter
2021-09 - 2022-01
Segafredo Zanetti Waiter
Content
Duties and responsibilities as a waiter include: Welcoming guests, presented the menu and explain each item in the menu book. Offers a favorite menu and provides good suggestions for each food and beverage menu, do sales promotions when transacting with guests. Responsible for all payments, either cash or by debit/credit card. Maintain good relations with each guest, provide service and avoid problems in the work area both with fellow co-workers and with guests.
Captain
2022-08 -
Aprez Café Captain
Content
As the captain, I am in charge and responsible for running a good and smooth operation, as well as ensuring that there are no mistakes and errors in serving guests, both for food and information provided. And in charge of all types of payments and makes daily sales reports. Also, responsible for directing each shift to ensure all crews work according to the standards set by the company, responsible for all cases that occur in day-to-day operations
Education
Hospitality and Tourism · Bachelor
2016-08-18 - 2020-04-15
Polytechnic Sahid
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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