Ahmed Al Ghobashi
movenpick hotel resort , reservation agent
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
To be able to work for an organization that will enhance my skills and be
able to acquire additional skills that will contribute for the advancement
of both the company and my career.
Job Preference
No Preference yet
Experience
reservation agent
2021-12 -
movenpick hotel resort Staff/Employee
Content
Process and confirm guest room reservations made by clients on
the phone, letter, or fax.
Input all reservations into the computer, recording all
pertinent information and attend to enquiries, complaints,
and requests regarding reservations.
Remain up to date with all the promotions in and around the
hotel and follow established procedures to process all room
reservations, rates, confirmations, hotel facilities.
Show complete product knowledge, understand rate structure,
and apply rate management.
Maintain established filing system for all correspondence
and collate reports as required by Reservation Manager or
Supervisor.
Promote and maintain good public relations and
endeavors to maximize business
Maintain an accurate room status at all times.
Ensure all incoming calls are answered as per the Rotana
standards, information received.
by fax is inputted and check constantly the incoming e- mails
Education
· diploma industry
2003-02-05 - 2007-02-07
cairo university
