Syed Afaque Hussain
JW Marriott Aerocity, New Delhi, Guest Service Associate- F&B
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
• Having gained more than 9 years of experience in various progressive roles in Food & Beverage within the luxury hotel segment, my next career objective is to secure the position of Assistant Banquet/Assistant Restaurant Manager for a luxury hotel.
• A deep passion for restaurant/banqueting and events, a department and career path that i would like to continue to pursue that will provide me with the opportunity to be challenged and enhance my leadership skills.
• Highly motivated, energetic, and pro-active individual who thrives under pressure to meet and address a variety of deadlines.
• A strong team player with excellent communication and organizational skills who is always eager to take on additional responsibilities and overcome challenging assignments.
Job Preference
No Preference yet
Experience
Guest Service Associate- F&B
2013-02 - 2016-01
JW Marriott Aerocity, New Delhi Assistant
Content
Achievements: -
• Nominated as the “Best Employee Of The Month” for April, 2014 in JW Marriott Aerocity, New Delhi and received a letter of appreciation from the General Manager “Balan Paravantavida” for the exemplary services.
• Star of the month for February, 2014 and October, 2014
Food & Beverage Supervisor
2016-01 - 2020-06
Fairmont The Palm, Dubai Supervisor
Content
Duties &Responsibilities: -
• Acting as a restaurant in-charge for “FREVO” restaurant in absence of the restaurant manager and always relieving the restaurant manager on his days off.
• Contributing to monthly payroll and updating the system accordingly.
• Preparing team schedules, training plans, daily briefings and weekly departmental meetings.
• Preparing and executing bills and generating reports.
• Ensuring the upkeep of all restaurant facilities and preparing snag-lists.
• Maintaining and updating colleague performance logs.
• Being a certified trainer as well as the departmental trainer, perform trainer tasks & conduct staff training as assigned by the outlet manager.
• Good Knowledge of Micros, Opera, Birchstreet.
Achievements: -
• Successfully Completed “Supervisory Skills Training Program”.
• Successfully Completed “Train The Trainers Program”.
• Star of the month for May, 2017.
• Played a key role in obtaining a score of 95% for the outlet in Colleague Engagement Survey.
Restaurant & Banquet Team Leader/Supervisor
2021-12 -
Burj Al Arab, Dubai Supervisor
Content
Duties &Responsibilities: -
Restaurant- Aliwan (Arabic Restaurant)
• Preparing and executing bills and generating reports.
• Ensuring the upkeep of all restaurant facilities and preparing snag-lists.
• Maintaining and updating colleague performance logs.
• Conduct staff training as assigned by the outlet manager.
• Good Knowledge of Micros, Opera, Birchstreet.
• Always helping the other food & beverage outlets during their busy operations especially the All Day Dining Restaurant in breakfast.
• Helping to minimize waste, breakages and mishandling of supplies and equipment.
• Ensuring all HACCP procedures all followed all the times.
• Conducts monthly inventory checks on all operating equipment and supplies.
Banquet:-
• Supervising over 2,000 square meters of event space with 1 ballroom, 3 meeting rooms and an open garden area.
• Ensuring that hotel brand standards and SOP's are consistently implemented.
• Forecasting, ordering and controlling casual labor costs according to the level of business.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Preparing team schedules, training plans, daily briefings and weekly departmental meetings.
• Preparing and executing bills and generating reports.
• Ensuring the upkeep of all banqueting facilities and preparing snag-lists.
• Maintaining and updating colleague performance logs.
• Guiding the banquet server in set up of tables and place settings.
Education
Hotel Management · Bachelor
2006-07-24 - 2009-07-24
Institute of Hotel Management Catering Technology and Applied Nutrition (IHM), Kolkata, India
