Myself Ahmed shah hakim. I have been working in f&b industry since last 5 years

High-energy individual proficient in completing documentation and managing schedules. Eager to apply knowledge to new position with room for advancement. Offering 13 years' experience in customer service and strengths in mentoring and training junior employees. Expert relationship builder and complex problem-solver adept at exceeding objectives on a consistent basis. Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals.

With more than 11 years of experience in the Housekeeping Department, I am adept in team leadership staff development and budgeting. Moreover, while my on-the-job experience has afforded me a well-rounded skill set including first-rate strategic planning and time management abilities I excel at:  Managing up to 20 diverse team members at a time.  Creating schedules administering budgets and mentoring staff.  Assessing guest satisfaction and developing improvement plans.  Responding quickly to guest requests.

I'm an experienced individual in different areas including my past work in operations management and currently in tourism with interest in cultures and international relations which I believe will add value in my working role.