Waiel Altayieb
Khartoum International Airport, Customer service
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
Sir/Madam I would like to apply for the position I am very hard working person, performing my tasks accurately and fast whether in a teamwork or alone. As a return of that, I feel very pleased. I am very much looking forward to to hearing from you. Kind regards, Sincerely yours Waiel Altayeb
Job Preference
No Preference yet
Experience
Customer service
2010-05 - 2010-08
Khartoum International Airport Staff/Employee
Content
Provide information assistance regarding locations of airlines, terminals, concessions and any other airport information for over thousand travellers per day Ensure all passengers are delivered to their wanted destinations satisfactorily and safely Assist passengers with check-in procedures. Deal with customer service concerns and complaints. Ensure continuous communications with control department. Assist in keeping control department aware of progress of passenger flow. Provide professional wheelchair assistance to all passengers in need. Provide translations services for the passengers when needed. Keep control department updated on progress of additional last minute bookings. Ensure adherence to airport regulations. Undertake other tasks as required.
Education
TRAVEL AGENCY & TOURISM · College
2005-08-24 - 2008-10-01
AVIATION SCIENCES COLLEGE
Popular members
ROLAND FORTOH ACHAH
I am having Bachelor Degree in Commerce and Certified International Supply Chain Management with 3years working experience as a marketing/ customer service representative in a financial institution back then in my country Cameroon, African. I describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products, Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling. I am having 2years working experience as a warehouse assistant and promoted as Team Leader, which I also work in customer service in the warehouse in Dubai, UAE. As a warehouse team leader. I am assisting in the variety of warehouse duties, including making attendance/ rollcall and update attendance sheet four times a day before sending to administration, shipping, receiving, assign task and record new stock as it comes in, and move stock onto trucks or store shelves as needed, loading and unloading trucks, fulfilling purchase orders, and keeping warehouse stocked with essential equipment and record new stock as it comes in, and move stock onto trucks or store shelves as needed
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