Abdul Ahad Khanzada
Hamad international airport , Customer Service Supervisor
Job Type
On the job
Location
United Arab Emirates, Dubai
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Personal Advantage
I'm really energetic, and a great communicator. Working in travel industry helped me to build confidence and taught me the importance of customer loyalty. I'm punctual, dependable, can be counted upon to finish what I started. I understand my customers needs. I consider myself hard-working/reliable/ dependable/ helpful/ outgoing/ organised/ honest/cooperative.
Job Preference
No Preference yet
Experience
Customer Service Supervisor
2023-03 - 2023-03
Hamad international airport Customer Service
Content
•Supervise daily activities to ensure safe and efficient operations and prescribed customer service levels are met. •Welcoming passengers in a friendly and professional way •Implement and maintain effective planning and allocation of resources. •Managing queue in Airport. •Supervise the handling of lost, damaged, or misdirected property on behalf of airport. •Solving customer queries. •Ensure compliance with health and quality standards. •Anticipate passenger needs and build rapport with customers •Allocate staff to jobs on a rotational basis. •Provide assistance to passengers with special needs, such as disabled and elderly passengers, and children who are about to travel unaccompanied by an adult. •Help passengers who are facing delays, including arranging refreshments, meals, and accommodation. •Recruit and train staff. Keep records and write reports.
Education
Commerce · High school
2011-06-16 - 2013-06-11
Bharat Junior College
Commerce · Bachelor in Commerce
2013-06-16 - 2016-06-15
Mumbai University
Popular members
Vadim Ivannicov
I am thrilled to introduce myself as a dynamic professional with a strong background in the hospitality industry, particularly in restaurant operations. During my previous work experience, I had the privilege of developing my skills in various operational areas and earning the reputation of being a versatile "Jack of all trades." Beginning as a bartender, I quickly assumed responsibilities beyond my initial role, managing kitchen staff and the operational team, which further fueled my passion for the unpredictable nature of hospitality. I was awarded to go for an exchange to the US for a year with a program "Future Leaders Exchange Program" which quite changed my intercultural competence and allows me to navigate cross-cultural interactions with ease and sensitivity. At the moment, I am studying in Germany at the Deggendorf Institute of Technology, which is considered to be the most international university in Bavaria. My faculty is International Tourism Management with a focus on Health and Medical Tourism. Combining my hands-on work experience with my academic studies in International Tourism Management, I have developed essential managerial and administrative skills necessary to excel in the industry. I am confident that my adaptable nature, attention to detail, and dedication to providing exceptional customer experiences make me a valuable asset to any hospitality team. Thank you for considering my profile, and I look forward to the opportunity to contribute my skills and passion to your organization.
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Suhail Rafi vp
SUHAIL RAFI V P ACCOUNTS & WAREHOUSE SUPERVISOR +971544366038 suhailbinaboobacker910@gmail.com Dear Hiring Manager, Thank you for the opportunity to apply for the job in your esteemed organization. After reviewing your job description, it’s clear that you’re looking for a candidate that is extremely familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations. I am a hard-working professional who has been consistently praised as efficient by my co-workers and management. Over the course of my career, I’ve developed a skill set directly relevant to the post you are hiring for, including Tenacious work ethic, high zone of tolerance and hardworking. Overall, I have consistently demonstrated creative thinking, leadership and multitasking abilities in every aspect of my Employment roles and I invite you to review my detailed Academic Credentials and Employment Chronicle in the attached resume. My employment details are as below ACCOUNTS AND WAREHOUSE SUPERVISOR UNIFUDS INDIA PVT LTD |Nov 2019 – Present After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at +971544366038 or suhailbinaboobacker910@gmail.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, SUHAIL RAFI V P
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