Kuldeep Negi
AIRINDIA SATS LTD , Customer service senior agent
Job Type
On the job
Location
India, Delhi
Personal Advantage
My self kuldeep singh Negi ,I have more than 7 years of experience in security including shipping (Celebrity cruises)and aviation industry (Vistara Airlines) also 3 years of experience as a customer service senior agent at IGI T3 Airport New Delhi.Experienced Senior Security Guard with 7 plus years of exceptional Resolving issues and investigation capabilities. Highly skilled with in-depth understanding the complaints and various incidents. Comfortable working with multi cultural people at all levels and having an excellent commercial approach to solving problems and developing business processes.
Job Preference
No Preference yet
Experience
Customer service senior agent
2012-12 - 2015-12
AIRINDIA SATS LTD Supervisor
Content
Customer service handling, reservation and ticketing, issuing boarding pass, baggage handling.being a senior agent leads the operational team and assist them for smooth operation. responsible for customer satisfaction and business development also.
Security Executive
2016-02 - 2018-04
TATA SIA Airlines LTD Staff/Employee
Content
Access control of the aircraft, pre and post departure flight check, baggage handling, documents check for passanger. Fully trained to use the security equipment HHMD, DFMD, X-ray including wireless communication device.profiling passanger, baggages and their documents. certified in Dangerous goods course from GMR aviation academy.
Security Guard
2018-04 - 2023-05
Royal Caribbean Cruise LTD Staff/Employee
Content
Access control, patrolling and surveillance report any kind of unusual activity, passanger frisking and screening of their baggages. comitted to respond and report in an effective manner for any kind emergency. Well knowledge of using Mobile firefighting equipment. Trained to use SABRE 4000 for explosive and narcotics. Trained to operate CCTV .
Education
BBM · Bachelor
2005-03-15 - 2009-05-25
Bangalore University
MBA · Master
2009-03-10 - 2011-04-20
Delhi Business School
