My name is Edwin, and I have been in the customer service industry for 12 years. Particularly in the airline/travel industry in contact centre.

An organized, reliable, and innovative young individual majoring in International Relations with some experiences in public relations and team management. and hospitality industries, as well as the education sector. Extensive knowledge of guest service, as well as excellent communication and time management skills. Seeking to use strong relationship-building and problem-solving abilities with a flexible and adaptable attitude, to provide high-level customer service. Always willing to learn new skills and knowledge to enhance professional capabilities. Looking for opportunities in the hospitality industry in food and beverage service.

Open-minded. Practical. Sincere. Motivated As a beginner I will try to learn and gain knowledge from your company as my personal success. I am a hard-working and driven individual who isn't afraid to face a challenge. Fast learner, easy to train and I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

I describe myself as an influential, growth-driven, and transformative market development leader with a growth mindset. • 25 years of industry experiences in Security & Technology and Telecommunication • 20 years of drive organizational growth through astute leadership, strong aptitude and preservation with development abilities and meticulous program execution. Been leading teammates, mentorship to startups, influencing partners & clients with a structured problem-solving orientated growth mindset. • 15 years of experience in adopting emerging business culture, entrepreneurship and handing strong accountability on Profit and Loss responsibilities. Founder of a few Thai startups leading towards Pre-IPO transformation stage. • 15 years of rapport-building, client relationship, strong communications, and negotiations skills. Constantly drove high revenue venture to achieve exceptional growth and improved the bottom-line. Present a full range of skill set that combines business acumen, solution offering and strategic alliance partnership development for both customer and partner engagement. Especially in Emerging Markets – Thailand, Indochina, Malaysia, Philippines, Indonesia, with proven deliverables of at least positive double-digit YOY sales growth & market share increase by designing creative “Think-out-the-box” GTM strategies. • 5 years of digital marketing in generating leads, SEM, SEO on social media channels – LinkedIn, Facebook & Instagram.