Lisa Sibanda
King Solomon Hotel , Waitress
Job Type
On the job
Location
Zimbabwe, Gweru
Chat
Personal Advantage
I am warm and welcoming person, who is adaptable to any environment. Loves meeting new people and is very compassionate and hard working.
Job Preference
No Preference yet
Experience
Waitress
2019-12 - 2022-05
King Solomon Hotel Attendant
Content
 Greet and escort customers to their tables  Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)  Prepare tables by setting up linens, silverware and glasses  Inform customers about the day’s specials  Offer menu recommendations upon request  Up-sell additional products when appropriate  Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization  Communicate order details to the Kitchen Staff  Serve food and drink orders  Check dishes and kitchenware for cleanliness and presentation and report any problems  Deliver checks and collect bill payments  Carry dirty plates, glasses and silverware to kitchen for cleaning  Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)  Follow all relevant health department regulations  Provide excellent customer service to guests  Using POS System  Making signature cocktails
Education
Hospitality Management · Online courses
2023-05-10 - 2023-05-10
Alison.com
Popular members
Harrison Mwanthi
Hello, My name is Harrison, and I am thrilled to have this opportunity to introduce myself. With a diverse background in customer service and hospitality, I have honed my skills and developed a passion for providing exceptional experiences to those I interact with. Throughout my career, I have gained valuable experience in various customer-centric roles, where I have had the pleasure of assisting individuals from all walks of life. Whether it's addressing inquiries, resolving concerns, or going the extra mile to exceed expectations, I always strive to ensure that every interaction leaves a positive and lasting impression. My time in the hospitality industry has further shaped my commitment to delivering top-notch service. I have had the privilege of working in renowned establishments where attention to detail, professionalism, and a warm demeanor are paramount. Interacting with guests and anticipating their needs has become second nature to me, and I take immense pride in creating memorable experiences for them. What sets me apart is not just my extensive experience, but also my genuine enthusiasm for connecting with people. I believe in the power of building strong relationships and fostering a welcoming environment that leaves guests feeling valued and satisfied. Whether it's through active listening, empathy, or finding creative solutions to challenges, I am dedicated to ensuring that every individual I interact with feels heard and well-cared for. In addition to my customer service and hospitality background, I am constantly seeking opportunities for growth and learning. I am an adaptable and proactive individual who thrives in fast-paced environments, and I am always eager to embrace new challenges that come my way. I am excited to bring my skills, passion, and dedication to any team or organization that values exceptional customer service and a strong commitment to guest satisfaction. I look forward to contributing my expertise and making a positive impact on both colleagues and customers alike. Thank you for taking the time to get to know me, and I am eager to embark on new experiences and create lasting connections in the future.
View