Jenee Jin
希尔顿, 销售协调员
Job Type
On the job
Location
China, urumqi
Chat
Personal Advantage
学习能力强,注重团队合作
Job Preference
No Preference yet
Experience
销售协调员
2018-05 - 2019-09
希尔顿 协调员
Content
1.负责商务发展部秘书工作:统计考勤、资料归档、物品采购、部门活动策划、起草MEMO等 2.负责旅行社对接:预订旅行社散客及团队用房、核房、收发传真、签订旅行社协议、使用Delphi录入团队信息等 3.对接由旅行社担任会展第三方的研学、团建、奖励等团队,负责客人在酒店客房、用餐及会议室的相关工作 4.负责OTA、Wholesale等线上及第三方平台订房、业务沟通、管理维护房价等 5. Delphi Champion,负责校对Delphi信息录入的准确度、活动状态及活动结束后Picked Up填写等 6.协助ADOS完成次年Wish Walk工作
预订文员
2019-09 - 2021-04
希尔顿 领班
Content
1.接听并解决关于房间预定及酒店相关信息的电话 2.熟练使用Oprea系统,负责所有散客、团队预订 3.协助处理月度考勤、培训等工作 4.负责第三方佣金审核 5.了解集团收益工作 6.Ideas变价、OnQ控制房态等
预订部主管
2021-04 - 2022-04
康莱德 资深主管
Content
1.参与筹开是预订部前期相关工作的搭建及设置 2.熟练掌握OnQ PM预订系统 3.负责预订部日常散客及团队预订工作、第三方佣金审核及Upsell相关审核 4.培训新员工 5.协助预订经理收集整理房间及收益相关的数据报表 6.学习掌握集团收益相关报表数据来源及分析
预订部副经理
2023-01 -
康莱德 维护预订部日常工作,管控房量房态
Content
1、预测市场需求,为酒店争取市场关键时机。 2、酒店公司收益最大化,提高市场份额,同时取得更好的收益。 3、与下属酒店公司预订部及销售团队紧密合作 以推动针对性收入,在个人和团队预定中始终坚持高标准的客服理念。 4、始终能对环境竞争,优化每间可销售客房的平均收益。 5、相应敏锁的洞察力,在公司里利用收入管理策略的眼光来领导团队。 6、适当调节以保证酒店房间销售和收益最大 化,按照标准执行并记录。 7、监督酒店房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 8、具备制订和执行营业预算及经营计划的能力。 9、具备制订酒店公司总体营业目标及行动方案的能力。 10、负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理
Education
酒店管理 · 大专
-
上海旅游高等专科学校
Popular members
Ranjan Wewala
This is Ranjan Wewala, a B.Sc. Engineer with Post Graduate qualifications having 23 years of overall experience including 10 years of Gulf Experience. I have good functional experience in the hotel industry as an Executive Housekeeper. My typical Job Responsibilities include: • Working under pressure and maintaining a calm attitude when required. • Accommodating different nationalities, religions, backgrounds, and beliefs. • Provide support to positions both above and below. • Cash handling and accurate recording of financial reports both opening and closing. • Completion of the required checklist to a high standard. • Work safely and in a manner that is mindful of the environment. • Assist and support colleagues in daily duties. • Work to achieve goals and targets set by the Housekeeping Director. • Report any equipment failures to the correct departments. • Maintain cleanliness around the restaurant, hostess desk, and lobby areas. • Finalize and record the financial reporting duties with accurate figures sending them promptly to senior management. • Reassure the guest’s satisfaction upon their departure. A major part of my career is working at Araliya Resort & Spa, Unawatuna in Sri Lanka, and spent in the Gulf, in Saudi Arabia and Qatar and I am good at handling a team of workers and extracting efficient work from them. With all my experiences gained through all these years, I am sure I can provide a good service with high levels of safety and efficiency.
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