Joel Muhoro
Giraffe Ark Game Lodge, waiter
Job Type
On the job
Location
United Arab Emirates, Sharjah
Personal Advantage
Hospitality professional with 04 years’ of experience in Hotels, Lounges, Resorts, Spas and Supermarkets.
I have the ability to deliver excellent services to guests and residents Demonstrated ability to interact with guests and all levels of staff. Effective planning
Specialized in Bartending and Front desk handling.
Job Preference
No Preference yet
Experience
waiter
2018-01 - 2019-01
Giraffe Ark Game Lodge Staff/Employee
Content
Welcoming and sitting guests at the bar.
Presenting the beverage menu to the guests.
Taking guests orders
Preparing of cocktails, classics and signatures.
Serving the guests.
Dispensing of beverages to waiters and waitresses.
Cashing out bills.
Handling guests complains.
Applying FIFO.
Re stalking the bar.
Stock taking and raising bar requisitions.
Bartender
2021-05 - 2022-04
Esiankiki Resort And Spa Staff/Employee
Content
Welcoming and sitting guests at the bar.
Presenting the beverage menu to the guests.
Taking guests orders
Preparing of cocktails, classics and signatures.
Serving the guests.
Dispensing of beverages to waiters and waitresses.
Cashing out bills.
Handling guests complains.
Applying FIFO.
Re stalking the bar.
Stock taking and raising bar requisitions.
Front desk
2021-05 - 2022-04
Quick Mart Supermarket Staff/Employee
Content
Receiving calls.
Resolving customer complaints
Answering questions about the company's products or services.
Processing orders and transactions.
Resolving issues and troubleshooting technical problems.
Delivering information about a company's offers.
Providing proactive customer outreach.
Communicating Clearly With the Customers.
Managing database records.
Drafting status reports on customer service issues.
Issuing customer loyalty cards.
Education
Tourism And Hospitality Management · Bachelor
2016-08-05 - 2019-12-20
Dedan Kimathi University Of Technology
bartending skills · College
2020-01-06 - 2020-03-31
Nairobi Bar School
