I am a highly competent and skilled manager with expertise driving efficient sales and hospitality operations. I have a wide variety of knowledge and experience that will enable me to contribute to your establishment's success. Self-motivated individual with a passion to perform consistently with an openness to learn new skills by working towards self-development and organizational growth. Over 15 years of hospitality (Housekeeping, Sales, Front Desk operations, Cruise, guest services) experience in the USA, Egypt, Kuwait, and UAE Dubai along with my proven ability to analyze market situations has groomed me into an individual with expertise in understanding hotel operations, organizational strategy aimed at running smooth operations of the hotel, maintaining the relationship with guests, travel agents and corporate, consistently involved in coaching, training, developing and mentoring the team members and increasing revenues. Implementing brand standards and initiatives while striving for ongoing service enhancement. Playing a key role in construction, renovation, and expansion projects to maximize revenues and stimulate business development and build-out efforts. Overseeing staff development and management—including recruitment, training, and coaching ‘to encourage progressive professional development and stimulate top-flight team performance. Realizing consistent bottom-line improvements through effective networking, communication, problem-solving, and presentation abilities.

Dedicated Waitress with six years of exemplary service in the food service industry .Committed to providing helpful,fast and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy.

High-energy individual proficient in completing documentation and managing schedules. Eager to apply knowledge to new position with room for advancement. Offering 13 years' experience in customer service and strengths in mentoring and training junior employees. Expert relationship builder and complex problem-solver adept at exceeding objectives on a consistent basis. Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals.

I am a flexible and experienced from desk agent with excellent time management skills. I am a good team player. I am a good communicator with a proven interpersonal skill. I am skilled in dealing with guest complains. And I’m always enthusiastic to learn and undertake new challenges.