Gobin paudel
J5 Hotels, Front office
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
Dear Hiring manager. Good morning ! I am constantly looking for a new job opportunity and writing to express my interest to work in a front office Guest Service Agent position at your beautiful, luxurious, and very Hotels property. It would be great if I am given a chance to prove my value addition for this job role, This is the best opportunity for me. “Honestly, I possess all the skills and experience that you are looking for and a good knowledge of OPERA PMS. I will be passionate about the job and I will do all the tasks that you and the Front office department will assign to me with full dedication. It'd be great if you could help me and give me a chance to become a part of your reputed Hotels & hospitality groups. I am ready to start as early as possible; currently, I’m working at J5 Hotels Dubai, UAE. As a Night/ Day front office Guest Service agent position. Kindly check my attached CV and Linkedin profile. https://www.linkedin.com/in/gobindpaudel023/` Thank you and regards, Gobind Paudel
Job Preference
No Preference yet
Experience
Front office
2023-04 -
J5 Hotels Coordinator clerk
Content
• Perform all check-in and check-out tasks. Manage online and phone reservations, inform guest / customers about payment methods and verify their credit card data • Performs all audit procedures as set forth by the Hotel and company, on a nightly basis Audit, balance, post and report on food and beverage charges to ensure accuracy and proper cash handling procedures are followed. • Audit, balance, post and report on the room charges including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures are followed. • Provide information about our hotel, available rooms, rates, and amenities. Register guests collecting necessary information (like contact details and exact dates of their stay) • Welcome guests upon their arrival and assign rooms. Respond to clients’ complaints in a timely and professional manner • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests • Upsell additional facilities and services, when appropriate. Maintain updated records of bookings and payments • Ability and willingness to work any shifts, including weekends and holidays, with no guaranteed set schedule and likely spilt days off, possibly working fewer than and/or more than the expected hours per week as business volume dictates. • Security conscious with respect to guest/ staff/ hotel property/ welfare and to report suspicious
Education
political science · Bechalor Degree
-
Northeastern Hills university
Popular members
Muhammad Arfid
Respective....Sir/Mam I hope this message finds you well. My name is Mahammed Arfid, and I recently came across a promising job vacancy in your organization. I am reaching out to express my strong interest in joining your company and leveraging my experience and expertise in a variety of fields such as sales, cashier, and accounts. With a proven track record in these areas, With a strong background in cashiering within the electronics field, coupled with extensive experience as a Retail Sales Manager in a textile matching center, I am confident in my ability to contribute to your team and deliver exceptional customer service. During my time as a cashier in Sharjah, UAE, I gained valuable experience in handling cash transactions, processing payments, and ensuring accurate point-of-sale operations. I developed excellent attention to detail and a strong ability to multitask, enabling me to efficiently handle customer inquiries, resolve complaints, and maintain a friendly and professional demeanor in fast-paced environments. Moreover, my expertise in the electronics field allowed me to provide product recommendations and technical support to customers, ensuring their satisfaction and repeat business. Furthermore, my experience as a Retail Sales Manager in a textile matching center honed my skills in managing teams, driving sales, and fostering customer relationships. I successfully implemented sales strategies, resulting in increased revenue and improved customer engagement. Through effective staff training and motivation, I consistently exceeded sales targets and cultivated a positive work environment that emphasized teamwork and exceptional customer service. I believe that my strong leadership abilities, combined with my passion for delivering exceptional experiences, would make me an asset to your organization. I possess a deep understanding of the retail industry, including inventory management, visual merchandising, and sales forecasting. I am adept at analyzing market trends and customer preferences to optimize product offerings and drive sales growth. Additionally, my excellent communication skills and ability to build rapport with customers and colleagues have been instrumental in fostering positive relationships and creating a collaborative work environment. I am excited about the opportunity to join your company and contribute to its continued success. My strong work ethic, attention to detail, and dedication to providing outstanding customer service align perfectly with your company's values. I am confident that my diverse experience and skills make me an ideal candidate for this position. Thank you for considering my application. I have attached my resume for your review. I would welcome the chance to discuss how my qualifications align with the needs of your company. Please feel free to contact me at your earliest convenience to arrange an interview. Thank you for your time and consideration. Sincerely, Mohammed Arfid
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