Front Office Manager (d/f/m)

About Us

Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities! We live our motto BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. No one has to hide or change for us - just be who you are. In our colorful and somewhat crazy team - the Leonardo Family - your motivation, your opinion and your ideas are in demand.

Leonardo Frankfurt City South has 295 rooms, a large restaurant and bar area including a terrace for summer barbecue evenings, a beer garden, and a gym. On an area of 949 square meters there are also 12 function rooms for meetings, conferences & events.

Become part of our team as a Front Office Manager (d/f/m).

What we offer you

- Permanent contract, 30 vacation days & a 38-hour week
- Discounts on accommodation and in the restaurants of Fattal Hotel Group
- Holiday & Christmas bonus - further special bonuses possible
- Europe-wide networking through the internal employee app "LEAPP"
- Support for the reconciliation of work and family life
- Training and development programs of our Leonardo Academy
- Team Events

Your profile

- BE YOURSELF - Be authentic and be yourself
- Several years of experience at the reception in the hotel industry of comparable size
- Communicative and assertive personality
- Conscientious way of working with an eye for detail
- Competent and binding appearance
- High sense of responsibility and a strong organizational talent
- Very good language and writing skills in German and English

Your tasks

- Strategic, administrative and operational management of the front office
- Reception and individual care of our international guests
- Active support of the front office team in day-to-day business (check-in, check-out, invoicing, cash management)
- Professional complaint management
- Personal contribution to maintaining service quality and standards
- Employee leadership, motivation and support
- Work schedule and leave design