CRM AND CLIENTELING EXECUTIVE (12 MONTH MATERNITY COVER)

PROFILE

Minimum 2 years’ experience in CRM/Similar role in luxury goods in retail industry and / or FMCG
Knowledge and understanding of UK luxury retail market and consumer
Degree in Marketing / Business Studies or similar
Inherent interest & passion for beauty
Previous experience using CRM campaign tools desirable (Email creative platforms & Adobe Campaign)
Experience of briefing and working with agencies
Excellent written and verbal communication, and relationship-building skills
Aptitude for analysis and reporting (previous experience of Google Analytics desirable)
Results-driven
Strong organisational skills, autonomous
Keen eye for detail
Strong presentation skills
Microsoft office (e.g. Excel, Word, Powerpoint)
French language a plus but not essential