TEAM MANAGER - CLIENT SERVICES

PROFILE

Fluency in English + Native fluency in one or more of these languages: French, Dutch, Italian, Spanish or German.
Proven leadership experience in customer service or call center environments, ideally within the luxury sector.
Flexibility to work shifts (from 8am to 8pm), including weekends and public holidays.
Avanced proficiency in MS Excel and other reporting/analytics tools such as PowerBI
Strong analytical skills paired with excellent communication abilities across all levels of business.