TEAM MANAGER - AUSTIN DOMAIN

PROFILE

In collaboration with the Store Manager, you will have ownership of the business and team performance, driving each to success. To be successful in this role you must be commercially minded with an understanding of the luxury and local market, ideally gained within the retail sector. With extensive people leadership skills and a passion for exceptional customer service, you will continuously strive to exceed our client’s expectations. Given the fast-paced nature of our business, you must have an agile approach to your role and thrive working in a dynamic and evolving environment.  

As a Team Manager, you will be responsible for: 

Ensuring your team delivers an outstanding experience to each client by providing consistent coaching and identifying tailored development and training needs.
Supporting the team in building long-term client relationships by leveraging available clienteling tools.
Ensuring business opportunities are improved through efficient sales floor management, being a visible presence and support, and ensuring client experience standards are achieved.