RETAIL TRAINING MANAGER

PROFILE

Qualifications:

Proven minimum 5 years experience as a Retail Training Manager or in a similar role within the luxury retail industry.
Strong understanding of luxury retail operations, including knowledge of customer expectations, service standards, and the unique aspects of the luxury retail environment.
Demonstrated experience in designing and delivering effective training programs specifically tailored for luxury retail settings.
Excellent presentation and facilitation skills, with the ability to engage and inspire diverse audiences.
An energized team player with positive mindset and attitude, with the ability to drive initiative with action and follow up plans.
Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
Strong organizational and project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
Creativity in developing innovative training approaches and activities to enhance learning and engagement.
Knowledge of best practices in luxury retail training and a willingness to stay updated on industry trends.
Proven ability to help retail staff enhance their selling techniques and customer service skills.
Flexibility to travel to different retail locations across the region as needed.