B2C CUSTOMER SERVICE ASSOCIATE MANAGER

PROFILE

Required Qualifications and Experience

5+ years in Sales Team Management.
Experience in customer service, operations and sales with focus on process and system improvement.
Fluent in English, Fluent Italian is an advantage.
At ease with systems and Microsoft suits.

Personal Competencies

Able to lead, coach and mentor a team.
Flexible, adaptable and used to work in a fast-paced, constantly evolving team environment.
Able to build relationship and communicate cross-functionally with all levels of management within Bulgari.
A strategic thinker with strong analytical and creative problem-solving skills
Self-starting, intellectually curious
Open, collaborative and proven team player
Autonomous
Proactive