SENIOR CLIENT ACTIVATION MANAGER (F/H)

PROFILE

Required Experience & Skills :

Master’s degree in Business, Marketing or related fields, or equivalent professional experience preferred.
Proven track record (7+ years) in developing high-level strategy within the luxury sector focused specifically on loyalty-driven CRM programs.
Demonstrated ability in developing loyalty-driven CRM strategies that translate into increased customer lifetime value and brand loyalty.
Expertise in personalizing client experiences at scale while maintaining an exceptional standard of service synonymous with luxury brands.
Experience in different countries or within roles that involve cross-border activities, understanding of diverse markets, and cultural sensitivity in a global context.
Prior employment in a consultancy agency highly desired.

 

 

Qualifications:

The successful candidate will possess:

In-depth knowledge of CRM platforms suited for luxury markets.
Strong analytical skills paired with creative thinking.
Excellent leadership capabilities with experience guiding diverse teams within complex organizational structures.

 

The Senior Client Activation Manager is expected to bring not just seasoned expertise but also an entrepreneurial spirit that will drive our Maisons forward in crafting enduring relationships through memorable, loyalty-centric experiences.