Divisional Group, Conference, and Events Sales Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

Yearly Rate of up to £40,000  DOE plus bonus scheme
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

 

A Divisional Group, Conference, and Events (GCE) Sales Manager will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

 This role is working & supporting Hotels in the within across the UK&I through a mixture of working both within hotels , GCE offices & home-working.

Please note for opportunity travel is required around the UK to support the GC&E Sales Offices. 


What will I be doing?

As Divisional Group, Conference, and Events (GCE) Sales Manager, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Divisional GC&E Sales Manager will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Divisional Group, Conference, and Events (GCE) Sales Manager will perform the following tasks to the highest standards :

Support the resident GC&E Sales Manager from the hotel to meet the business needs.
Supporting in the leadership of coaching and  training of team members from within the GC&E Sales office the role is supporting 
Receive and convert incoming enquiries to achieve targets and maximize revenue
Manage an events schedule to maximise yield
Completion of SOP’s to deadlines
Focus on a consistently executed up-selling approach
Build strong relationships with customers to fully understand their needs
Arrange and carry out Hotel show rounds
Research & Pro-active GCE activities

 

What are we looking for?

A Regional Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Good organisational and administration skills
Flexibility in working style and able to adapt style to meet the needs of different hotels and General Managers
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Excellent grooming standards
Demonstrated previous experience working in a Sales environment
For this role travel around the UK is essential

 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems to include advanced knowledge of  delphi.fdc or other hotel sales software..
Demonstrated previous experience working in the Conference and Events function
Qualification, degree, or certification in a relevant field

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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