Manager, Procurement Applications - Asia Pacific

The role of Manager, Procurement Applications - Asia Pacific (APAC) is to support the deployment of Procure-to-pay (P2P) systems, help enhance the procurement systems used by properties and assist with the new Furniture, Fixtures & Equipment (FF&E) platform used in APAC.

What will I be doing? 

As the Manager, Procurement Applications - APAC, you will be responsible for performing the following tasks to the highest standards:

Deployment

Oversee and actively engage in the procurement system application rollout for properties in APAC
Ensure that project management tasks are performed in an organized manner that enables successful and timely deployment
Provide expertise to ensure processes are in place to identify requirements and manage content data as related to suppliers, classifications, taxonomy schema, business attributes and setup within procurement systems (such as BirchStreet, CHECK by Moreton Bay Technologies and the Source & Go platform)
Onsite property visits prior to, during and after Go Live and for the first month end support may occur

On-going Support

Ensure all user/ supplier queries relating to procurement applications originating from properties in APAC are resolved in a timely manner
Conduct regular meetings with project stakeholders to obtain update on status of submitted user/ supplier queries
Provide guidance on complex queries and devise a path to resolution with appropriate team members
Supervise property team members after new system implementations by identifying requirements, validating initial data files and correct tax treatment set up, developing test scripts, testing and training
Ensure all relevant interfaces with existing systems/ vendors are functional and information is transferred accurately and in a timely manner
Review and track communications for stakeholders regarding system enhancements, upgrades and queries including project tracking record (PTR) follow up
Develop training schedule and material and assist to train users on existing systems to improve efficiency in day-to-day operations
Coordinate with level 1 support to internal customers on Hilton's back-office system inclusive of problem detection, determination, troubleshooting, issue resolution and escalation, as necessary

Process Improvement

Participate in the continued planning and development of technology-based solutions to enhance cost-savings, spend compliance, data management and integrations
Establish repeatable processes and procedures to deploy and support procurement system enhancements to the properties
Become the recognized regional expert for deployed procurement solutions, supplier data management, spend -and savings planning and reporting
Prioritize enhancements to existing systems and processes and communicate initiatives to all stakeholders
Identify training needs and develop training methodology to be shared with team members. Oversee development of training material that can be shared amongst team members and customized for properties as needed
Streamline business processes to maximize efficiency and effectiveness within the department

Reporting

Perform analysis of procurement activities to identify trends, document enhancement requirements and provide management with timely reports
Create, analyze and summarize ad-hoc reports as requested by users/ leadership

Leadership

Build relationships among APAC HSM and other department’s leadership to keep abreast with sourcing strategic initiatives
Establish close communication links with the various stakeholders – Procurement, Finance, Accounting, IT, Field Operations, Hotel teams
Manage effective working relationships with vendors and suppliers
Manage departmental processes and procedures to ensure strategies and directives of departments are carried out in accordance with department and company objectives

What are we looking for?

A Manager, Procurement Applications - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Solid leadership skills
Ability to work in a team oriented, collaborative environment
Demonstrated competence to manage multiple priorities and follow through on tasks to completion
Work attitude that exhibits flexibility, drive, good judgment, dependability, and ambitions
High degree of demonstrable computer skills
Adept at communicating complex ideas and concepts in a manner that is easily understood across the organization
Excellent interpersonal skills
Exceptionally self-motivated and directed
Keen attention to detail
Superior analytical, evaluative, and problem-solving abilities
Growth demonstrated in continuous ongoing education and training in applicable topics 

Required Qualifications

BA/ BS/ Bachelor’s Degree
5 to 7 years of related experience
3 years of procurement or supply management experience, functional knowledge of purchasing systems (BirchStreet, Sun Purchasing & Inventory, Check SCM and EAM, Fidelio, etc.), and MS Suite experience
Knowledge in Power BI and Power Automate
Travelling between 50 to 60%

Preferred Qualifications

7+ years of related experience
5+ years of procurement or supply management experience, functional knowledge of purchasing systems (BirchStreet, Sun Purchasing & Inventory, Check SCM and EAM, Fidelio, etc.), and MS Suite experience  
 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!