Assistant Groups, Conference & Events Manager - Franchise

Job Requirements


An Assistant Groups, Conference and Events Manager will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

As Assistant Groups, Conference and Events Manager, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Assistant Groups, Conference and Events Manager will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, an Assistant Groups, Conference and Events Manager, will perform the following tasks to the highest standards:

- Receive and convert incoming enquiries to achieve targets and maximize revenue

- Manage an events schedule to maximise yield - Focus on a consistently executed up-selling approach

- Build strong relationships with customers to fully understand their needs

- Arrange and carry out Hotel show rounds - Ensure the complete administration and execution of all planned events

- Participate in hotel promotional activities 



Work Experience


An Assistant Groups, Conference and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Good organisational and administration skills - Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Confident telephone manner

- High level of IT skills - Excellent grooming standards

- Demonstrated previous experience working in a Sales environment.

 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of the hotel property management systems

- Demonstrated previous experience working in the Conference and Events function

- Qualification, degree, or certification in a relevant field




Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.