IT Technician - Female |Hilton Salwa

An IT Technician will be responsible for providing guests and users with a high degree of satisfaction, technical expertise and timelines of problem resolution, strong service and effective communication skills are required along with a thorough understanding of desktop software and architecture, audio visual equipment, telephony and understanding of networking.



What will I be doing?



As an IT Technician, you will be responsible for performing the following tasks to the highest standards:

Installs and tests hardware and software on PCs including printers, monitors, disk drives, memory, expansion cards, application software, etc.
Responds to questions and problem calls relating to PCs and LAN. Identifies problems and conducts corrective measures
Assists departments with PC utilization
Determines new project integration and implementation of PCs. Analyzes equipment needs for installation
Conducts training on PC functionality
Recommends modifications and enhancements to PC and associated software
Maintains PC and LAN systems security
Maintains backup systems
Recommends system improvements and modifications
Carries out a reasonable request by management of which the employee is capable of performing
Provides basic instructions to end users
Provides input for overall ITG system planning and implementation
Supervises Processes: Routine level such as new user setup and IT orientation

What are we looking for?



Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the following qualifications:

HS education or comparable certification
Female with One year experience in related field 



What will it be like to work for Hilton?



Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!