Spa Therapist

*Functional Accountabilities*

-To be always punctual and prepared in advance of treatment arriving no later than 15 minutes prior to the shift in accordance with company policy.
-Be flexible, accommodating and understanding of operational needs, branch assignments & shift scheduling including extending hours and changing days off as and when requested.
-Be aware of all treatment offered and any promotion on offer at any given time by ensuring you attend scheduled briefing and request access to the briefing document if necessary.
-Actively participate in assisting guests, cleaning, and arranging the spa, inventory counts and meeting and greeting the clients from check in to check out, at all times.
-Comply with set arrangements for the opening and closing of the treatment room following set standard and work together and promote teamwork amongst your colleagues.
-Assist in maintaining correct stock levels of products used within treatments following set standards in all treatments always minimize wastage.
-To keep accurate records and always comply with Spa policies and procedures.
-To ensure that the treatment room is at all times set to Spa standard, with all products, linen and equipment prepared for the shift ahead.
-Maintain your treatment rooms to the highest standard of cleanliness and following all set up procedures as per your training.

*Experience and Technical Knowledge*

-Hands on experience in massage, face and body treatments
-Customer service oriented
-Ability to follow company’s procedure and set guidelines

*Qualifications*

-Proven certification and qualification to work as spa therapist
-Proven record of retail and re-booking sales will be considered an asset
-Good level of English both written and verbal