Guest Services Associate(Mandarin Speaker)

This is a guest-facing role which ensures that all guests who visit our leisure facilities enter the parks with ease and are provided with exceptional guest care.
The position welcomes guests to the facility and ensures that they are informed about the rides, shows, attractions, facilities, and services, thus enhancing the guest experience. The position is responsible for selling tickets, other products, services, and attractions, directing guests, and responsibly managing cash.

Essential:
Higher secondary or equivalent
Moderate verbal communication skills
Basic knowledge of cash handling skills
Good communication skills

Desirable:
Previous retail experience
Previous experience in handling guest complaints
Any other language would be an advantage
Previous cash handling skills