Associate Games User Researcher

About Tencent:
Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world. Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.

Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.

Tencent is expanding its game user research capabilities in Los Angeles and needs an associate researcher to help deliver and analyse external playtests. You’ll join a research team based across LA and London (UK), working across titles from several second party studios. You’ll work closely with an experienced researcher in LA to run end-to-end research across the portfolio. Research will happen in-person from our Playa Vista lab.

Joining Tencent Games, you will work alongside award winning studios, making some of the most popular games in the world. Your mission will be to support these studios to deliver on their intended experience by providing timely insights from members of their target audience. This is a great opportunity to hone your research skills, work across many genres, and help us achieve greater impact across the organization. 

Please note that this opportunity requires you to work from our Playa Vista office. Most of our research is conducted in person, in a dedicated lab. If you are passionate about delivering unparalleled consumer experiences and pushing the boundaries of entertainment, we invite you to join our mission and help us deliver the next generation of cutting-edge games and witness your work improving the experience of millions of users.

What You Will Be Doing:Work with studios and production teams to understand their research needs and work with other researchers to translate these into an actionable plan
Support the design the study from the participant selection all the way to the surveys and interview guides
Conduct in-depth interviews, usability playtests, gameplay playtests, or other types of research to gather quality, un-biased data
Analyse and synthetise qualitative and quantitative data
Merge your findings in the report in a clear, actionable format
Explore new tools and research methods and opportunities in-line with changes in the games industry
Work Location: US-California-Los Angeles

You studied human-computer interaction, psychology, sociology or a field with a relevant focus on qualitative research
You’re early in your career and keen to learn from the industry, you probably already have some experience with user research or games user research
Good communicator, you can express complex ideas effectively, both verbally and in writing
Able to prioritize multiple work streams and work well in a team
You are a gamer, up to date with a variety of genres and title
You are passionate about games user research and assessing the player experience。加分项：