Groups, Conference & Events Sales Manager - Franchise

Job Requirements


WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!




Hospitality Integrity Leadership Teamwork Ownership Now

WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.




https://www.hilton.com/en/hotels/lhrathi-hilton-london-heathrow-airport-terminal-5/hotel-info/




Our 350 bed property is three-miles from Heathrow Airport's Terminal 5, and the Heathrow Hoppa Service travels from our hotel to Terminal 5 every 30 minutes during peak times. Our onsite amenities include a fitness center, business center, meeting space, and electric vehicle charging stations. Enjoy our restaurant, two bars, and café.

Aimbridge Hospitality EMEA, our management company, are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.




What is in it for you?




As part of the Hilton T5 team, you will have access to a suite of benefits that include

Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Career and lifestyle breaks – Allowing you to take time off for key life events.
Staff meals on duty
Paid breaks
Competitive Salary as per experience



A day in the life of…

As Groups, Conference and Events Sales Manager, you promote the services and facilities of the Hotel to all customers and Guests and sell the products within the hotel. The Conference and Events Sales Manager oversees all Conference and Events Sales offices to ensure active conversion of customer enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:



Develop future and repeat business contributing to the profitability of the hotel
Review the business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the Hotel stays ahead in the local market
Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
Manage and develop the Conference and Events Sales Team to ensure career progression and effective succession planning within the hotel and company
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the Conference and Events Sales Team




Interested? Click apply and start your journey with us today. Your dream job awaits…

We recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.



Work Experience


A Groups, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:



Demonstrated previous managerial or supervisory experience in a Conference and Events Sales function in the hotel/leisure sector
Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capability and an ability and desire to coach selling techniques to their team
Excellent organisational and planning skills
Accountable and resilient
Flexibility to respond to a range of different work situations


Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.